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Application Routes

Application Routes

Choose the application journey most suitable and convenient for your client

Outsource the hassle of applying for cover

We work on your behalf and ensure your applications are submitted correctly. You can choose from four application routes to offer your clients a journey that’s convenient to them.

We recommend tele-interviewing as it results in lower non-disclosure rates. Our 30 years’ experience means we can confidently take on the risk of ensuring all answers are captured accurately. We record all tele-interviews under our Disclosure Protection, freeing you up from the hassle and risk of administering protection applications.

We do everything from completing the application, submitting it to the insurer, chasing GP reports and chasing all underwriting requirements – whilst keeping you updated, every step of the way.

Using us to administer your protection applications saves, on average, three hours per case. Give yourself more time to spend on things that will grow your business while we handle getting your cases on risk.

Flexibility to choose an application route that suits you and your clients


Trained tele-interviewers remove the risk of over disclosure – helping get policies on risk faster. We take on the risk with our Disclosure Protection.

Online application

We submit the application directly via the insurer’s website and pick up all the requirements needed to get your client’s policy on risk.

Client emailed app

We’ll email your clients a link, so they can complete the app in their own time. We’ll then pick up everything needed to get the policy on risk.

Paper application

Complete a paper application form with your client, then hand this over to us and we’ll key in the responses directly at the insurer's website.

In 2021, more than 80% of applications were submitted using our tele-interview service